Program Engagement Specialist


Website earlylearningin Early Learning Indiana

We’re on a mission to ensure the highest level of early care and education for children in Indiana.


The Program Engagement Specialist focuses on supporting professional development opportunities within early childhood programs residing in Hamilton, Hendricks and Marion County.  This individual will place emphasis on facilitating program access to education, professional development, and technical assistance to all early childhood program types.  He/she will specifically work with programs to develop sound business practices, facilitate program networks that will provide sustainable and ongoing peer-to-peer support, and provide training on state licensing requirements.  Providing support is a core focus within this role.  He/she will work to uphold early childhood programs to professional standards, develop recruitment strategies for new programs, and provide orientation training or new programs of all types.  The Program Engagement Specialist must work to meet the diverse learning types of all programs, provide mechanisms for ongoing communication, and support the use of the State’s Learning Management System.  He/she will assist programs in using the family engagement toolkit to embed positive family relationships among early childhood professionals, families and children.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Facilitate orientation sessions for new family child care homes, centers, and ministries, leveraging strategies appropriate for different adult learning styles
  • Conduct sessions on building competencies such as marketing, fiscal management, and staff recruitment/retention to ensure healthy business practices for child care programs, especially those just starting out
  • Coordinate and facilitate communities of practice for programs, based on identified program needs
  • Facilitate access to external organizations for provider education, training and technical assistance for quality child care, business operations and community resources, and support for programs
  • Provide support to professional development systems and related opportunities that increase quality of care, including: higher education, credentialing and specialized training
  • Act as a liaison for programs to community resources, coalitions, and programs.
  • Provide support and awareness on how to utilize the State’s Learning Management System (LMS)
  • Build positive and goal-oriented relationships between early childhood professionals, families, and children
  • Coordinate with Family Engagement Specialist to create and support capacity-building plans
  • Collaborate with colleagues across Child Care Answers to provide support to all audiences as needed.


To perform this job successfully, an individual must have the following education and/or experience.

  • Education: Bachelor’s degree required in Early Childhood Education, Child Development, Consumer and Family Sciences, Adult Education, Social Work, Counseling, or related field
  • Experience: Minimum of 2 years’ experience working in an early childhood setting, a CCR&R agency, or an agency providing community support services
  • Knowledge of adult learning theory
  • Conversational skills in a language other than English a plus
  • Additional requirements:
    • Valid driver’s license
    • Proof of automobile insurance
    • Frequent weekends and evenings


The successful employee will demonstrate individual competency in the following areas:

  • Written and Verbal Communication Skills: The candidate must possess superior communication skills to clearly articulate needs and opportunities to our audiences, in-person, via phone, or via email.  Speaking in front of an audience and giving presentations should be an area of comfort and confidence.
  • Social Perceptiveness: The Program Engagement Specialist must be socially aware of the socio-economic, geographic, cultural, and intellectual differences between providers.
  • Innovative Thinking:  The Program Engagement Specialist must be an innovative thinker, pushing the boundaries of creativity, thinking outside of the box, getting curious, and bringing ideas to life. These skills are essential for seeking out diverse perspectives and gaining fresh connections and networks.
  • Organizational Skills: As we work to achieve our goal of building capacity of early childhood seats, the Program Engagement Specialist must be able to efficiently maintain the growing number of child care programs. The Program Engagement Specialist must be highly organized to track the progress of where he/she is in the process of relationship building with each program.
  • Interpersonal Skills: Interpersonal skills include things like compassion, positivity and patience, all of which the Program Engagement Specialist must demonstrate daily. These skills are essential to building authentic relationships with program staff


The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements.

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